Additional Info:

BOOKING

• A 50% deposit is requested for consultations booked after 7 days of the original booking date. This deposit is non refundable if you cancel your booking with less than 48 hours notice.  

• The full fee is requested if you cancel hourly follow up sessions giving less than 48 hours notice.

• If your dog is insured and behavioural therapy is covered in your policy, it maybe possible to make a claim. Most claims are honoured with an accompanying letter of referral from your Vet, before a consultation occurs. 

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EQUIPMENT AND SAFETY

• No shock collars, prong collars or choke/check chains will be used or tolerated.

• I offer a full range of equipment to try during the session if necessary.

• The use of Baskerville Ultra Muzzles or similar will be encouraged if necessary, after suitable positive association has been followed.  

• Helen Goodall or the business 'Dog's Behaving Badly!' will not be held responsible for the behaviour of your dog.  

• For outdoor lessons, bring water for your dog and have plenty of tasty treats, as advised.

• For the health of your dog, do not feed less than 3 hours before an outdoor lesson.

• Bring poo bags and dispose of appropriately. 

• During outdoor sessions it is advisable to wear walking shoes or wellies and waterproofs, depending on weather conditions.

• Helen Goodall or the business 'Dog's Behaving Badly!' will not be held responsible for your safety or any injury.

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WEATHER

• Do not leave your dog unattended in your car, whatever the weather.  

• Outdoor lessons are rarely cancelled, unless the weather is obviously unsuitable for the lesson to continue and you will be offered the next available appointment.